What is the mechanism for making good complaints : Diagram

OCBC NISP call center P complaint number to file a complaint

As one of the nasaba h, the existence of an  OCBC NISP  call center will surely help any problem where everyone has nasaba h, right? Entering and becoming a customer of a bank cannot be separated from the different kinds of problems that arise, such as the problem of losing debit/credit cards, the loss of passbooks to various kinds of problems.

If  you are facing various kinds of problems, then there is no need to come directly to the bank to file a complaint, which will probably take a lot of time. Given the number of people who also line up in it . But  you don’t have to worry anymore, because the existence of a call center from a bank may turn out to be the best option.

Including the OCBC NSP call center, which is the best option for those of you  who are facing different kinds of issues while being a customer. Not only that, with the existence of a service there is no  need to come to the bank langsung to file a complaint, where it will most likely take a lot of time.

OCBC itself (oversea-Chinese Banking Corporation) is a very leading banking institution in Singapore and has also taken over the share of BANK NISP. The NSP Bank, which had already been founded on 4 April 1941 in Bandung under the name NV Nederlandsch Indische Spaar En Deposito Bank, also provided services for small and medium-sized enterprises.

Not only that, the existence of this bank has also turned out to be included in one of the oldest types of banks in Indonesia. Where the barrel was a pioneer during the Dutch colonial period. With this experience, it is not surprising that they have a variety of services and complete facilities, including the  presence of this call center, which is used for customer complaints.

History OCBC NISP’s B erdirinya

Before you decide to file a complaint through the  OCBC NISP call center, it is important that  you know  what the history of one of the oldest banks in Indonesia is. As already mentioned, the OCBC NISP itself was founded in April 1941 in Bandung.

The original name was NV Nederlandsch Indische Spaar En Deposit Bank. Barulah underwent a name change to The Core Value of Storage Sari in 1972 and became known as NISP. In 1978, it turned out that NISP itself is no longer an abbreviation, but officially became the name of the bank. Exactly in 2008, with the incorporation of OCBC Bank, Singapore became the majority shareholder.

Finally, in 1967, it became one of the official commercial banks, then became  a foreign exchange bank exactly in 1990 until a public company on the Indonesian Stock Exchange in 1994 . With the support of OCBC, the bank has more human resources professionals l IT more sophisticated to the growing number of office networks.

The reputation owned by the bank has proven to be globally recognized. This reputation is proven by various awards where the barrel was awarded, such as the Asia Banking and Finance Award 2013, which was awarded at the Shangri-La Hotel  for the Indonesian Domestic Technology and Operational Bank of the Year award.

The epic reputation that is owned is also due to the variety of products and services offered. From electronic banking, which includes ATMs, internet banking, automatic payments, mobile banking, EDC, telephone banking, to the existence of OCBC NSP call center  services  that provide customers with the convenience of filing complaints.

How to contact a related call center

As one of the top banks in Indonesia, OCBC NISP also provides the best commitment for its customers so that it can always be trusted and relied on. Not only that, the banking company also accepts and appreciates every assessment, input and complaint submitted by nasabah.

In order to provide the best facilities for customers who want to express their opinions and complaints, the OCBC NISP Diana call center is available, which can be contacted at any time for 24 hours. They provide a call center number where you can be contacted. The call center number is

Home Number: 1500-99

International number +62-21-2650-6300

For those of  you  who want to file a complaint, you need to provide additional supporting documents such as passbooks, transaction history, other evidence related to the issue.

In addition to being able to contact yourself through the OCBC NISP call center,  you can also file complaints  in several other ways, such as:

  1. Send an email to Tanya@ocbcnisp/com
  2. Visit the official ocbcnisp.com page and go to the Contact Us page
  3. Contact the OCBC NISP call center via  social media via twitter @tanyaOCBCNISP, via Instagram on @Ocbc_nisp or Facebook at Bank OCBC NISP.
  4. In addition, you can also complain about problems or ask questions via WhatsApp on the number + number 628121500999

What is the mechanism for making good complaints

For those of you who want to process complaints or ask questions, make sure you’re doing it right. This is in order to get the best services and facilities to get a solution from  the OCBC NSP call center. This is followed by a complaints mechanism in the best way

  1. First , you can file a complaint based on the issue you’re facing
  2. The bank will receive complaints from customers
  3. OCBC NISP examines information on customer complaints
  4. Registration of a complaint or complaint in the system
  5. Provide customers with information regarding the complaint registration number
  6. Find solutions to problems faced by customers
  7. Providing the customer with information about the best solution
  8. Customers will receive information about the best solution that is able to overcome the problem.

It is a good and correct mechanism if you want to carry out a complaint process related to a problem or complaint. Make sure that customers are also patient until they receive clear information. Remember that it’s not just  you  where you have the problem.

Benefits of being a customer di OCBC NISP

Being one of the customers at OCBC NISP will also give you a number of benefits  including the following

  1. Providing complete products

The main advantage of the customer in this bank is that there is a complete selection of products that meet your needs, such as individuals, SMEs, corporations or Sharia. Of course, the completeness of the product makes it easy to search for services as needed.

  1. Professional in customer service

Since it has been established for a long time, it is not surprising that this bank has experience in providing the best service to its customers. Remembering customer satisfaction is a top priority.

  1. Complaint service

The last advantage is that  you can also enjoy the complaint service through a fast and experienced cal center. With this service, it is possible to correctly overcome all the massals.

OCBC NISP bank is one of the leading banking services in Indonesia, which has long been present to accompany the country’s residents.  If you have any issues related to banking, contact  the OCBC NISP call center  immediately for the best solution.

Read More :

Sumber : https://www.teknohits.com