How to contact your DHL call center forcomplaints
Are there any issues related to your package or parcel? The existence of a DHL call center will certainly solve several types of problems that are owned. The existence of a call center or customer service itself is really very important because it can help shipping service users who are experiencing various types of problems.
Along with the development of the world of technologi and the internet, the world of buying and selling has also experienced a rather drastis development. This is evidenced by the growing number of online shopping and sales enthusiasts in Indonesia. The existence of e-commerce is also increasing to make it easier for consumers to find the goods they want.
In addition, the existence of shipping services cannot be separated by online business. Thanks to the delivery service, it will make the job easier and faster. Online entrepreneurs do not need to ship their own products, both at home and abroad. That way, you can focus more on developing your business to make it better.
There are many DHL call center shipping services in Indonesia that offer their own advantages and disadvantages. One of the most popular cargo transport companies is DHL express. Where is an option for many people, especially those who ship goods to or from abroad easily and quickly.
Considering that you will not ship goods or packages yourself, the existence of DHL is really very important because it can solve all problems. Keep in mind that various types of risks, such as lost, damaged or not that immediately reach your destination, occur frequently . Tofind clear information, you can contact the call center directly.
Overview of DHL, a provider of fast package delivery services
Before you know how to contact the DHL Call Center , do you know at once about this shipment? DHL (Dalsey, Hillblom and Lynn) is a provider of delivery services for goods, parcels or express postings that are still part of DHL’s deutsche post. Forthis venture, every year, aka n delivers more than 1 billion parcels per year.
The company was founded in the United States precisely in 1969. It began to develop the services offered around the world in the 1970s. In 1979, the service eventually expanded its network to the Hawaiian Islands through the DHL air cargo . This is an inter-island service where it already uses 2 units of DC-3 aircraft and 4 units of DC-6 aircraft.
Until finally, the company was bought by Deutsche Post precisely in 1998 and finally owned most of DHL’s shares in 2001. By the end of 2002, it was discovered that Deutsche Post had already acquired all of DHM’s shares and then merged DHL into some of its post-flash divisions.
DHL’s name was eventually developed into several divisions, such as DHL’s global routing, DHL supply chain, DHL freight and DHL global Mail. In 2002, DHL finally introduced a new logo and color scheme, i.e. red and yellow. With the new logo, it makes the goods delivery service provider look cooler.
Then, in 2013, the cargo forwarding company finally opened a new, developed and best global center at Northern Kentucky Airport. So far, this mail service is also growing, including in several Asian countries.
How to contact the DHL call center
Making complaints aboutyour packages shipped by this shipping service is in fact a way to get clarity. As explained earlier, various types of problems in the world of expeditions, especially between islands and countries, are in fact many, such as cases of loss and damage.
Not only that, it is not clear where your package arrived is sometimes a problem for most people. But you don’t have to worry, because the presence of this call center can solve your problems quickly. Unfortunately, not everyone knows how to contact them.
Contacting the DHL call center to make your own complaint is very easy to make. You can call directly at 6221-7917-3333 or 021 7917 3333. For call center service this delivery company will be open for 24 hours. That way, users don’t have to worry about the most appropriate time to make a complaint.
Before you make the complaint process, be sure to prepare some of the required documents, such as the sender’s name, recipient name, phone number, destination address for receiving number. In this case, you can contact the shipping service call center directly.
Making complaints or complaints through the Site
In addition to being able to make complaints or complaints directly through the DHL call center, you can also make complaints through their website. Users can go directly to the www page. DHL.co.id/exp-id/pusat_layanan/hubungi_ekspres.html to make a complaint report.
If you have successfully logged into the page, then you will be asked by the DHL call center to fill out the pertanyaan form or to make a complaint. There isseveral data where you must fill in, such as name, email, zip code, user account number, location, and phone number. Be sure to enter the correct and valid data.
The official EkSPedisi Express office in Indonesia is located at Jalan MT Haryono Kav 68-60 South Jakarta. If you want more information, then you can come directly to the office.
Just as making a complaint over the phone, you may be required to prepare some important documents. Make sure that customers are patiently waiting for answers. Given the large number of people who make complaints through the DHL call center as well.
Advantages of using DHL services
As explained earlier, the shipping work of this company turned out to be unquestionable. This can be seen from the various advantages offered by thecompany.
- Get the best service
There is no need to doubt the express service of this company because every service is always the best. There are several types of services that can be adapted to the needs of users, such as delivery services of domestic and foreign goods to remote areas.
- Availability of a wide range of packaging options
Another advantage of this freight forwarding company is the availability of a variety of packaging options that can be tailored to each user’s needs, such as flyers, junior jumbo boxes, large boxes, jumbo boxes, packing bags, express pallets and more.
- It has a very wide network
This shipping service provider also has an extensive network that runs from Europe, Asia and Africa. With the existence ofan extensive network that will help you in the transport of goods.
The existence of cargo forwarding services is indeed increasing in Indonesia, where each of them provides different facilities and services. For those of you who have package-related issues, please contact the DHL call center immediately to provide the best solution.